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Dealer Parts Planning Software

Maximize Parts Availability and Sales

The only purpose-built AI-powered dealer parts planning software from the IDC Worldwide Manufacturing Service Parts Management Applications Leader and aftermarket specialists. 

  • Grow revenue with higher dealer parts availability. 
  • Save time with return/buyback and auto-replenishment.
  • Collaborate with purpose-built dealer portal.
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Syncron is trusted worldwide to deliver optimal service parts planning for major global enterprises

Aftermarket designed: For scale & complexity

Syncron enables manufacturers to manage growing dealer networks with deep expertise in delivering RIM programs and intelligent parallel processing.
Depot level KPI reporting.
Compliance and incentive management.
Import file validation and alerts.

Shift the curve: Take a blended approach

Syncron Dealer Parts Planning allows you to deliver greater service levels at a given level of inventory investment by forecasting an improved mix and distribution and take a blended approach to improve service levels at the lowest possible cost.
Forecast an improved mix and distribution.
Lower costs.
Improve service levels.

Service levels vs. investment

Raising or lowering service levels or parts availability has a corresponding effect on the inventory investment required to maintain them. 

Adding or reducing inventory investment has the same effect to service levels – effects are heightened at both extremities. 

See: Parts planning

Synchronize your dealer supply chain

Parts visibility: Close the gap

Use data to unlock opportunities across the entire dealer network service supply chain and inventory ecosystem. Synthesize millions of data points to produce clear and actionable insights. Travel back in time and use “what if” analyses to predict business outcomes. Use GPS data to track equipment in the field and their location.
Synthesize data points.
Scenario analysis.
Track equipment usage and location.

Collaborate to grow wallet share

Most value from service level improvement is at customer-facing distribution points. Capture and automate strategies for managing dealers’ inventory. Help dealers order parts in the most economic quantities. Improve dealer inventory management with cluster analytics. Integrate dealer order schedules and plans in your parts distribution center (PDC) planning.
Economical dealer parts ordering.
Cluster analytics.
Integrate dealer order schedules and plans.

Improve working capital  

Fine-tune demand forecasting

Analyze varying data sets and apply best-fit algorithms. Calculate probabilities for different demand outcomes. Schedule and adjust planned events, such as recall campaigns and maintenance. Utilize hub and spoke to get parts to smaller dealers, faster.
Calculate demand outcomes.
Schedule and adjust planned events.
Get parts to dealers faster.

Automate refills & returns

Empower dealers to execute established calculated inventory replenishment policies. Automate dealer stock replenishment, level supplier loads at parts distribution centers (PDC), simplify dealer parts returns.
Mitigate risk of run-outs.
Increase first-time-fix rate.
Incentivize participation and compliance.

Designed For Complex Networks

Encourage dealer participation and facilitate transactions between dealers.

Dealer to Dealer

Proven: Return on investment (ROI) 

Part availability, or service level, is the main driver of customer satisfaction in after-sales service. Syncron is IDC Worldwide Manufacturing Service Parts Management Applications Leader and aftermarket specialists.  

50+
enterprise clients
40%
decrease in freight and other costs
20%
increase in parts availability
20k
instances in over 100 countries
30%
parts inventory reduction