Agriculture & Forestry Equipment Service Lifecycle Management Software

Maximize Equipment Uptime & Service Revenue

Integrate with dealers and 3rd Party Service Providers to offer farmers, foresters and contractors exceptional service – parts, pricing and maintenance for every machine every time from a single platform.

Complete purpose-built AI-powered service lifecycle management (SLM) platform.

IDC Worldwide Manufacturing Service Parts Management Applications Leader.

Trusted by CLAAS, AGCO, Trimble, Kubota Tractor, MacDon, CNH Industrial and more.

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Connecting OEMs with farmers & ag tech experts

Parts visibility: Close the gap

Farmers and Foresters trust resellers and dealers to help them optimize production and solve problems with precision equipment and machinery. Grow revenues with higher dealer parts availability and auto-replenishment. Adapt to meet seasonal demands with parts return/ buyback incentives. Collaborate via purpose-built dealer portal.

Higher dealer parts availability.

Parts return/buyback incentives.

Collaborate via dealer portal.

Share and connect service knowledge

Equip trusted dealers that sell, service and support farmers and foresters with the self-service tools they need to deliver exceptional service. On-hand access to knowledge, step-by-step illustrations, exploded diagrams, technical support, parts, and tools needed to perform service jobs. Search for and order parts anytime, anywhere through centralized and mobilized parts catalogs. Improve utilization of technicians, automate mandatory service tasks to improve compliance.

On-demand tools.

Mobilized parts catalog.

Automate tasks.

Service contracts: Secure profit margins and contracts

Farming is hard, from time and money to resources. Discover savings and manage risks through AI-powered precision pricing and cost prediction analysis. Understand whether contracts are priced too high or too low and why. Make accurate cost forecasts in real-time and update contracts. Segment customers to optimize discounts, rebates and promotions.

Understand pricing variables.

Real-time cost forecasts.

Customer segmentation.

The reason a sales partner should use the parts inventory manager is to increase the availability of parts, which we believe leads to higher sales. Saving time at the point of sale is also important. With the system, we can save 20% of the time to process and manage orders.

Christian Buck, Manager, Service and Parts, CLAAS

Move service to the next performance level

Synchronize aftersales service

Syncron is the only solution that connects and synchronizes every aspect of aftermarket service globally for more robust, efficient, precise, and profitable service to dealers and end-customers. Reduce stockouts and excess inventory by aligning parts availability with predicted demand patterns. Adjust parts pricing dynamically based on demand forecasts and market conditions. Use service history to tailor service contracts to each piece of equipment and client to protect margins.

Predicted demand patterns.

Dynamic parts pricing.

Utilize historical use data.

Deliver high-quality products & services through global networks of precision agriculture resellers with Syncron.

Start with what you need now

Syncron is a purpose-built, integrated, data-driven platform that connects your aftermarket functions and supercharges them with powerful analytics, AI and ML. Syncron’s SLM platform is comprised of industry leading modular solutions that mean you can rapidly scale and address by adding new capabilities as and when you need them.

50+

enterprise clients

18%

reduction in time-to-repair

20%

increase in first-time fix rates

increase in parts revenue

30%

parts inventory reduction