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Distribution & Dealer Service Lifecycle Management Software

Expand Direct Sales & Exploit New Opportunities

Integrate the parts supply chain connecting manufacturers, suppliers, distributors and retailers, to deliver end customers exceptional service – parts, pricing and maintenance every time from a single platform. 

  • Complete purpose-built AI-powered service lifecycle management platform. 
  • IDC Worldwide Manufacturing Service Parts Management Applications Leader. 
  • Trusted by Bileko Car Parts, Al-Futtaim, Ateco Group, LKQ, Truck Zone, Swiss Automotive Group and more. 
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Understand your aftermarket profit generation

Decrease carrying costs & improve liquidity

Deliver greater service levels at a given level of inventory investment by forecasting an improved mix and distribution. AI models optimized to accurately predict demand patterns across millions of service part-location combinations. Leverage multi-echelon inventory optimization across extensive supply chain networks. Lower stockholding and freight costs and automate restocking planning and returns management.
AI demand pattern prediction.
Multi-echelon inventory optimization.
Automate restocking planning.

Precision pricing: Unlock profit potential

Optimize prices to reflect form, fit, function, interrelated or superseded parts, customer differentiation, and market alignment. Pinpoint the correct price level for market conditions. Segment customers to optimize discounts, rebates and promotions. Incorporate complexity of different markets with local regulations, language, billing, import duties, and logistics.
Price levels based on market conditions.
Customer segmentation.
Incorporate market complexities.

Extend warranty service delivery

Improve dealer experience, product quality responsiveness, compliance and supplier recovery with fast, efficient claims management. Boost efficient supplier recovery with service transaction and part information. Automate complex product warranty T&Cs, and customer and supplier-specific criteria and payment dispositions. Reduce cost of shipping faulty parts back to suppliers.
Boost supplier recovery.
Automate product warranty T&Cs.
Reduce shipping costs.

Synchronize your parts supply chain 

Synchronize aftermarket services

Syncron Connected Service Experience (CSX) is the only platform that connects and synchronizes every aspect of aftermarket service globally for a more robust, efficient, precise, and profitable service to dealers and end-customers. Reduce stockouts and excess inventory by aligning parts availability with predicted demand patterns. Adjust parts pricing dynamically based on demand forecasts and market conditions. Use data to unlock opportunities across the entire dealer network service supply chain and inventory ecosystem.
Predicted demand patterns.
Dynamic parts pricing.
Dealer network and inventory ecosystem data.

Trusted by leading parts OEMs

Leading auto parts importers, distributors, wholesalers and dealers including Volvo, Ford, Daimler Truck, Volkswagen, Nissan, Caterpillar, Hitachi, JCB, Kubota trust Syncron to ensure the seamless flow of auto parts from production to consumption.
Maintaining a diverse inventory and optimizing allocation of auto parts to different markets and regions.
Consistently supply auto parts to meet customer demands at the right price.
Assisting customers to make informed decisions, provide post-sales support, and customer satisfaction.
Seamless flow of auto parts from production to consumption.

Start with what you need now

Syncron CSX is comprised of industry leading modular solutions that mean you can rapidly scale and address by adding new capabilities as and when you need them.

50+
enterprise clients
18%
reduction in time-to-repair
20%
increase in first-time fix rates
7%
increase in parts revenue
30%
parts inventory reduction