Dealer to Dealer Software
Cut Costs and Downtime With Dealer Network Automation
The only purpose-built AI-powered dealer network automation software from the IDC Worldwide Manufacturing Service Parts Management Applications Leader and aftermarket specialist.
- Up to 38% increase in backorder fulfillment.
- Up to 50% reduction in future part returns.
- Up to 20% reduction in obsolete stock in entire dealer network.
Syncron is trusted worldwide to deliver optimal service parts planning for major global enterprises
Optimize your dealer network to fulfill backorders
Reduce end customer wait times
Avoid delays in fulfilling end-customer orders and maintain target service levels across the entire retail inventory management (RIM) supply chain.
Dealer network stock search.
Automated dealer part requests.
Same-day delivery to end customer.
Improve visibility across dealer network
Rapidly locate the closest potential stock locations in the event of stockouts. Find parts and return quantities to locations across dealer network. Gain visibility into parts availability in entire dealer network using the D2D Item Locator. Improve horizontal dealer to dealer engagement to maximize stock utilization. Reuse parts that would otherwise get returned to the distribution center.
Parts availability locator.
Minimize stock utilization.
Reuse parts.
Seamless dealer user experience
Empower dealers to make informed decisions
All necessary information in dealer portal allows dealers to make informed selling decisions. Confirm/Reject buttons are displayed for quick decision-making on requests. View tracking numbers and external ID information for confirmed D2D order lines. Define the time ranges for D2D order processing to improve response rates by setting cut-on and cut-off times on the warehouse level.
Tracking and external ID number.
Confirm and reject buttons.
Improved response rates.
D2D mobile app for rapid decision making
Encourage dealer participation and facilitate transactions between independent dealers efficiently with the D2D mobile app.
Confirm or reject D2D requests.
Push notification alerts to increase dealer participation.
View D2D requests status and details on the go.
Designed for complex networks
Proven: Return on investment (ROI)
Part availability, or service level, is the main driver of customer satisfaction in after-sales service. Syncron is IDC Worldwide Manufacturing Service Parts Management Applications Leader and aftermarket specialists.
50+
enterprise clients
40%
decrease in freight and other costs
20%
increase in parts availability
20k
instances in over 100 countries
30%
parts inventory reduction