From Cost Sink to Competitive Advantage This eBook explores the untapped potential of warranty management… from The Untapped Potential of Warranty Management
The Untapped Potential of Warranty Management

From Cost Sink to Competitive Advantage This eBook explores the untapped potential of warranty management… from The Untapped Potential of Warranty Management
Syncron Warranty Calculator The Syncron Warranty Calculator estimates the potential value your aftermarket business could… from Warranty Value Calculator
Imagine being able to squeeze more profits out of your supply chain while doing your… from Turning Trash into Cash: How Supplier Recovery Boosts Profits and Saves the Planet
Learn how to mitigate service surprises This eBook explores five key areas of the service… from Discover the Five Surprises That Could Derail Your Servitization Success and Explore Strategies to Avoid Them
Recently, Dr. Friedrich “Fritz” Neumeyer, CEO of Syncron, engaged in a thought-provoking conversation with industry… from A Year-End Review of Aftermarket Trends and a 2024 Outlook (LinkedIn Live On-Demand)
Optimize Your Pricing Strategy for Service Growth In a rapidly changing industry landscape, thriving means… from The Essential Guide to Servitization
München – 19. September 2023 – Am 28. und 29. September findet in Wien das… from Service Business Forum in Wien: Expertenaustausch zum Thema Serviceökonomie
Kürzlich setzte sich Hilbrand Rustema, Gründer und Geschäftsführer von Noventum Service Management, mit Erik Kjellstrӧm… from Wie man die Balance bei der Preisgestaltung im Aftermarket-Service findet (LinkedIn Live On-Demand)
Neben der Gesamtzahl der Schadensfälle und der Garantiekosten helfen diese fünf Garantiekennzahlen beim Vorantreiben von… from 5 Wichtige Garantiekennzahlen, die jeder Warranty-Manager kennen sollte
Enable technicians and improve customer experience with an on-demand mobile solution. Watch this demo and… from Mobile Technician Enablement Demo
from Die Kreislaufwirtschaft mit Syncron Depot Repair unterstützen
In the realm of service industries, where complex assets such as industrial equipment, automotive systems,… from Unleash the Power of Generative AI: From Jarvis to Revolutionizing Service Industries
LP Building Solutions, ein führender amerikanischer Hersteller von Hochleistungsbauprodukten, hat Syncron Warranty implementiert, um die… from LP Building Solutions rationalisiert und optimiert mit Syncron das Garantiemanagement
Der Arbeitsmarkt wurde durch makroökonomische Faktoren wie die COVID-19-Pandemie und ihre Folgen, Unterbrechungen der Lieferkette… from Das Schließen der Qualifikationslücke beginnt mit Befähigung
Die Turbulenzen der letzten Jahre haben Lieferketten und Serviceunternehmen auf der ganzen Welt vor noch… from Von „veraltet“ zu „modern“: 4 Schritte zur Neugestaltung Ihrer Servicedienstleistungen
Service leaders face enormous daily challenges from customers, their supply chain, partners and internal stakeholders…. from Balancing Aftermarket Service With Rising Costs
In der sich schnell entwickelnden Unternehmenslandschaft von heute haben die Kunden immer höhere Erwartungen an… from Engagement von Überall: Von isolierten Lösungen bis zum Übertreffen der Kundenanforderungen
Das Leben ist voller Herausforderungen. Ob es darum geht, einen Parkplatz zu finden, mit einem… from Wie Sie ein resilientes Aftermarket-Servicegeschäft aufbauen – Teil 2
Syncron is presenting at this year’s Gartner® Supply Chain Symposium/XpoTM. Gartner Supply Chain Symposium/Xpo, Orlando, Fla…. from Syncron to Present on Cost of Ignoring Aftermarket Parts Planning
Haben Sie sich jemals gefragt, warum das Wort Resilienz bei so vielen Menschen Anklang findet?… from Wie Sie ein resilientes Aftermarket-Servicegeschäft aufbauen – Teil 1
Die jüngste Studie von Syncron, eine umfassende Analyse der heutigen Aftermarket-Services, enthält Daten und Erkenntnisse… from Neue Syncron-Studie über Aftermarket-Services und deren Optimierungsmöglichkeiten
Erfahren Sie mehr über die Syncron Warranty Management Lösung in diesem ausführlichen Video. Füllen Sie… from Was ist eine Software für das Garantiemanagement? Sehen Sie sich das Demo Video an.
Vergangenen Monat hat Syncron an der Veranstaltung Field Service Medical 2023 in San Diego als… from Rückblick auf das Field Service Medical 2023: Die wichtigsten Erkenntnisse von Syncron
The Evolution of Service Quality Outcomes Service organizations and manufacturers are faced with arguably some… from The Evolution of Service Quality Outcomes: Service Contracts Drive Value and Growth
Jim Farley, der CEO von Ford, hat gesagt: „Die Steigerung der Qualität hat für mich… from Garantie- und Gewährleistungsmanagement und der Weg zu besserer Qualität
from Syncron-Warranty: Verbinden und verbessern Sie den End-to-End-Garantielebenszyklus
Entdecken Sie heute, wie Nachhaltigkeit und Außendienst zusammenpassen. Nachhaltigkeit ist heute für die meisten Unternehmen… from Video: Nachhaltigkeit und Außendienst-Exzellenz
2022 A Year in Review: Aftermarket Service Resilience Happy new year! As we start our… from 2022: A Look in the Rearview Mirror
Field Service Knowledge: Enabling Technicians with On-Demand Insights In this video you will learn how:… from Enabling Technicians with On-Demand Insights
Service Council™ Panel Discussion: Knowledge Management for Technician Success Listen to Syncron’s Sarang Sambare, along… from Service Council™ Panel Discussion: Knowledge Management for Technician Success
Sobald das Thema Equipment-as-a-Service (EaaS) zur Sprache kommt, wird es von Führungskräften oft als ein… from Equipment-as-a-Service: Eine kritische Betrachtungweise
Syncron will deliver a keynote presentation at the Field Service Asia Connect conference in Singapore… from Syncron To Present at Upcoming Field Service Conferences in Asia and Europe
Hersteller, die auf die Umstellung von einem produktzentrierten Ansatz zu einem Equipment-as-a-Service (EaaS)-Modell setzen, können… from Service Lifecycle Management: Zukunftssicherheit für die Fertigungsindustrie durch Equipment-as-a-Service
from Unterstützen Sie Ihre Techniker mit dem Syncron Teilekatalog
from Modernisieren Sie Ihre Knowledgebase mit Syncron Service Knowledge
By equipping technicians with a secure, intuitive, and interactive troubleshooting platform, the Syncron technician enablement… from Syncron’s New Field Service Technician Enablement Initiative
Die Herausforderung, talentierte Mitarbeiter zu finden, einzustellen und zu halten, sollte in der Zeit nach… from UNZUFRIEDENE AUSSENDIENSTTECHNIKER? DIE RICHTIGEN TOOLS VERBESSERN IHRE ZUFRIEDENHEIT UND DIE RENTABILITÄT IHRES AFTERMARKETS
from Syncron Service Knowledge: Hersteller Medizinischer Geräte
Service organizations are operating in a continuously changing environment where technology is helping them turn… from Technician Enablement: Empowering the New Workforce
As technology continues to transform the world as we know it, manufacturing businesses are forced… from Equipment-as-a-Service: Embracing the New Service Economy in Manufacturing
Untersuchungen zeigen, dass Serviceleistungen zwar durchschnittlich nur 30 % des Umsatzes ausmachen, die Gewinnspannen aber mehr… from Der Nutzen von KI und ML für die Transformation des OEM-Aftermarkets
Wachstum des Marktes für Elektrofahrzeuge Der globale Markt Elektrofahrzeuge zeichnet sich durch ein gewaltiges Wachstum… from ELEKTRIFIZIERUNG DES KFZ-ERSATZTEILMARKTES
According to Deloitte, one-fifth of businesses consider insufficient reverse logistics processes to be the main… from Reverse Logistics and Depot Repair Challenges with a Linear Service Model
Understanding and optimizing aftermarket services and agreements for products can create a stable stream of… from Integrated Aftermarket Planning: Why Aftermarket Lifetime Product Value Is Critical to Your Profitability
How automation and integration can improve warranty management and supplier recovery, correct product quality issues,… from Best of Breed Warranty Program and Your CRM
Get a copy of the research report today and discover best practices to improve your… from State of Aftermarket Inventory Management – Survey Report
What Can Manufacturers Learn from Their Supply Chain Management The supply chain is the engine… from What Can Manufacturers Learn from Their Supply Chain Management?
Syncron verstärkt sein Führungsteam inmitten einer starken Wachstumsphase und ernennt neuen CFO und CTO Daniel… from Syncron verstärkt sein Führungsteam inmitten einer starken Wachstumsphase und ernennt neuen CFO und CTO
Syncron veröffentlicht die erste Lösung für Vertragspreise mit Risikobewertung für den Aftermarket-Servicevertrieb Dank fortschrittlicher Machine-Learning-Modelle… from Syncron veröffentlicht die erste Lösung für Vertragspreise mit Risikobewertung für den Aftermarket-Servicevertrieb
Are warranties being overlooked in terms of their potential contribution to revenue and profit? According… from Warranty: An Overlooked Key to Service Business Success
from Syncron Field Service: Vereinfachtes Field Service Management für eine effizientere Servicebereitstellung
AGCO ist ein weltweit führender Anbieter von landwirtschaftlichen Lösungen mit einem Umsatz von mehr als… from AGCO verbessert die Lösungszeiten und die Produktivität der Techniker
Syncron technology empowers you to take back your time with optimized warranty management. An optimized… from Unlock the Power of an Optimized Warranty Management Solution
Takeuchi is a leading provider of compact construction equipment. The company began manufacturing in 1963… from Takeuchi Continues Streamlining Warranty Operations
Supplier portal unites Trimble’s warranty service participants Sunnyvale, California-based Trimble is a $3.1B company that… from Supplier Portal Unites Trimble’s Warranty Service Participants
PACCAR automates connected dealer-to-OEM returns processing Here’s a company you rely on daily, though, might… from PACCAR Automates Connected Dealer-to-OEM Returns Processing
LP Corporation reduces warranty costs by 15% in the first year LP Corporation (LP Corp)… from LP Corporation Reduces Warranty Costs by 15% in the First Year
Electrolux reduces technician support costs and improves speed of service Electrolux is a leading global… from Electrolux Reduces Technician Support Costs and Improves Speed of Service
EDAX optimizes field service management automation How accurately manufactured is that product you depend on?… from EDAX Optimizes Field Service Management Automation
Over the past few years, the field service industry has experienced a renaissance—customer behavior has… from Digitally Transform Your Field Service Management
This eBook will help you build a strong business case for global warranty management. Learn… from Build a Business Case for Global Warranty Management
AER Manufacturing Automates Warranty Lifecycle Management and Lowers Overhead AER Manufacturing Integrates JD Edwards ERP… from AER Manufacturing Automates Warranty Lifecycle Management and Lowers Overhead
Modernizing Warranty Management Systems: IT Department’s Role in Building a Streamlined Service Lifecycle As manufacturers… from Modernizing Warranty Management Systems
For manufacturing companies, the aftermarket business is one of the most important growth drivers. Especially… from How to Grow Strategic Importance of Your After-sales Service
Mize wird zum zweiten Mal als Marktführer in der IDC MarketScape-Anbieterbeurteilung 2022 für Anwendungen zum… from Mize wird zum zweiten Mal als Marktführer in der IDC MarketScape-Anbieterbeurteilung 2022 für Anwendungen zum Garantie- und Service-Vertragsmanagement im Bereich Fertigung weltweit ausgezeichnet
Learn what it takes to upgrade your warranty and service contract management Recently merged with… from 2022 IDC MarketScape Report for Worldwide Manufacturing Warranty and Service Contract Management Applications
Automate Warranty Claims Processing Warranty Managers are faced with a dilemma on deciding the level… from Best Practices to Automate Warranty Claims Processing
Syncron Again Named a Leader; Mize Named a Major Player Syncron has been named a… from IDC MarketScape Report: Worldwide Manufacturing Service Parts Management Applications 2021-2022 Vendor Assessment
Depot Repair Return, repair, refurbish, recycle. Durable goods manufacturers have long played a part in… from Bringing the Customer Experience Full Circle in Durable Goods Manufacturing
Manufacturing & Logistics IT sprach mit führenden Branchensprechern aus der Analysten- und Anbieter-Community darüber, wie… from Überprüfung und Ausgleich
Service Lifecycle Management The last 18 months have been challenging for most industries, and the… from Service Lifecycle Management Stabilizes Warranty Management in a Highly Volatile Automotive Market
Building Your Own Inventory Management Software Sounds Like a Good Idea Unfortunately, it rarely works… from The 10 Pitfalls of Building Your Own Inventory Management Software
Quality Redefined: How End-to-End Service Delivery is Transforming the Customer Experience Recent events such as… from End-to-End Service Delivery & The Customer Experience
5 Things Customer-Centric Field Service Organizations Do Differently Field Service Organizations have a direct impact… from 5 Things Customer-Centric Field Service Organizations (FSO) Do Differently
WBR Insights Report: New Field Service Tech Delivers Better Customer Support and Consistent Uptime Organizations… from WBR Insights: The Important of Field Service Technology Strategies
5 Wege, wie ein optimiertes Ersatzteilmanagement die finanzielle Performance verbessert Unternehmen auf der ganzen Welt… from 5 Wege, wie ein optimiertes Ersatzteilmanagement die finanzielle Performance verbessert
Depot Repair Management: How it Helps Manufacturers Build Customer Relationships Repairs are frustrating but a… from 3 Ways Depot Repair Management Can Help Manufacturers of Consumer Durables Build Strong Customer Relationships
Solve Technician Inefficiencies with a Field Service Management Solution Field service technicians face a near… from Solve Technician Inefficiencies with a Field Service Management Solution
Preismanagement von Ersatzteilen – Excel adé: Wie Bühler das Pricing automatisiert 26.04.2021 | Autor /… from Preismanagement von Ersatzteilen – Excel adé: Wie Bühler das Pricing automatisiert
There’s no shortage of things to think about when it comes to spare parts pricing…. from Where to Look for Hidden Profit in your Spare Parts
Trends in Extended Warranties Recent Study Indicates Utilization of Warranty Management Strategy Ensures Recurring Revenue… from Utilize Warranty Management to Ensure Recurring Revenue Streams
Best Practices For Increasing Product Registration Rates Manufacturers typically don’t have direct interaction with end… from 6 Best Practices to Increase Product Registration Rates
Automated Product Field Inspection Toolbox Increasing product field inspection obstacles have made challenging and costly… from AI Product Toolbox for Automated Field Inspection
Servitization in the trucking industry offers fleets a chance to focus on OpEx over CapEx… from Will the Truck-as-a-Service Model Replace Class 8 Buys?
We’re chatting more with Fritz Neumeyer, our new CEO, who’s been busy getting to know… from CEO Perspective: Why Syncron’s Future is Bright
Strategies to implement a recurring subscription-based business model As seen at the 11th Annual Extended… from Migration to Subscription Services
OEM Service Lifecycle Management Automation Impacting Net Promoter Score Net promoter score (NPS) is one… from OEM Service Lifecycle Management Automation Impacting Net Promoter Score
Last month we welcomed Syncron’s new CEO, Dr. Friedrich “Fritz” Neumeyer, to our Stockholm office…. from After-sales Service, Orange Glasses and Nuclear Physics: Meet Fritz Neumeyer
For OEMs collecting IoT-connected product information, the benefit is in its actionable utilization. How you… from IoT Product Data, Warranty Management, and Field Service Optimization
Automating Field Service Management to Reduce Mean Time to Resolution The Mean Time to Resolution… from Automating Field Service Management to Reduce Mean Time to Resolution
Welcome back to our Back to Basics series, where we’re talking about how to achieve… from Back to Basics: The Fundamentals of Inventory Optimization Part Two
As manufacturers around the world navigate the ‘new normal,’ optimized after-sales service operations are becoming… from Back to Basics: The Fundamentals of Inventory Optimization Part One
Customer Warranty Self-Service Portals Manufacturers often face excessively high labor costs associated with processing warranty… from 5 Tips to a Better Customer Warranty Self-Service Portal
Around the world, many of us are facing a new reality – the world as… from Stay Up-to-Date on Industry News, Trends, How-to Advice and More
We’re in uncharted territory. COVID-19 has flipped our world upside-down, changing everything from how we… from Lessons from the Past: The Importance of After-Sales Service in a Contracting Economy
The COVID-19 health crisis is affecting people and businesses around the world. The global economy… from The Increasing Importance of After-sales Service in a Down Economy
While sales of new vehicles may seem like the most obvious source of revenue for… from Older Vehicles: A New Revenue Driver for Auto Dealers and OEMs?
Global Warranty Implementation A recent webinar included a discussion of Critical Success Factors for Global… from 5 Critical Success Factors for Global Warranty Implementation
Wann haben Sie das letzte Mal eine DVD in einem Geschäft gekauft? Können Sie sich… from Fahrzeug-Abonnements: Fünf Dinge, die jeder Automobilhersteller und -händler beachten sollte
Wussten Sie, dass die Mehrheit der europäischen und US-amerikanischen Autofahrer ihr Fahrzeug lieber abonnieren statt… from Forschungsbericht: Von reaktiv auf proaktiv schalten