Wie Sie ein resilientes Aftermarket-Servicegeschäft aufbauen – Teil 1
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Autor: Dave Hart
- Über Dave Hart
- David Hart is a partner with Field Service Associates with over 35 years’ experience in field service management. His decades of field service management and customer transformation experience gives him a unique perspective on how organisations run their field service businesses. Hart was the Executive Vice President of corporate development at ServiceMax managing their partner and acquisition strategy, he also ran their customer support and success teams where he increased NPS 44 points in his tenure.