March 22, 2021 – Syncron, the largest privately-owned global provider of cloud-based after-market service solutions, announced today that it has partnered with The Percall Group to sell its solutions in France and Poland. The partnership will enable manufacturers in both markets to effectively accelerate their businesses, make data-driven decisions, and achieve digital transformation in their after-market service programs.
To support the new partnership, The Percall Group has created a dedicated business unit, called PA2S, through which the Enterprise Solution Partner will provide sales, integration and other advanced services for Syncron’s after-market solutions throughout France and Poland. The partnership marks a step forward in the growth and diversification strategies for both companies.
“This partnership with Percall marks continued growth for Syncron, specifically in the French and Polish market,” said Lionel Agostini, managing director of Syncron France and vice president of sales in EMEA. “We are pleased to have a strong local partner, who is leveraging their expertise in industrial software solutions to make Syncron solutions available to more manufacturers and, in particular, small to medium enterprises.”
“I am delighted with this partnership, which will allow our teams in the field to offer a more complete offer to our customers to support them in the management of the lifecycle of their products – from sketch in the design office to the management of spare parts through production and procurement,” said Frédéric Paradot, CEO of Percall Group.
Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-market service experiences, while driving significant revenue and profit improvements by:
– Enabling new service-based business models with a platform that supports the entire after-sales value chain.
– Optimizing and facilitating parts and inventory management in perfect integration with their current tools. On average, this improves parts availability by 5 to 20%, reduces total stock value by 10 to 30%, and reduces shipping costs by 10 to 40%.
– Maximizing the profitability of their commercial activities linked to the aftermarket by precisely identifying sources of revenue. The solutions employ powerful algorithms and artificial intelligence (machine learning) that consider price and parts segmentation, sales history and other data points to recommend an optimal sales price. On average, this equates to 6 to 10% improvement in observed margins.
About Percall Group
Created in 2000, the Percall Group has based all of its expertise in supporting its clients around the digitalization of their information systems. Percall specializes in the integration of PLM (Product Lifecycle Management) and IoT (Internet of Things) systems within major high-tech industries: Aerospace & Defense, automotive, luxury goods, transport and major manufacturers. Europeans. With 380 employees in 6 countries (France, Poland, UK, Spain, Germany and Morocco), Percall offers an end-to-end service offer: advice to support industries in formalizing their needs and in planning towards digitalization solutions with a rapid return on investment, the implementation of solutions via agile development methods, support for the control of solutions in operational conditions and support for change to secure the transformation of users in the use of new solutions.
About Syncron
Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-market service experiences, while driving significant revenue and profit improvements. From industry-leading investments in research and development, to providing the fastest time-to-value, Syneron’s award-winning service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron, the largest privately-owned global provider of cloud-based after-market service solutions, to transform their service operations into competitive differentiators. For more information, visit syncron.com.