The Service Lifecycle Management ROI

Incremental Aftermarket ROI Beyond Point Solutions

Syncron’s SLM platform enables you to use the interconnections between your aftermarket service lifecycle functions intelligently to create massive business value. You can manage your entire aftermarket service business through one integrated solution.

  • Improve first-time fix rate 20%.
  • Increase parts revenue by 7%.
  • Improve supplier recovery by 9%.

Service lifecycle management operating system

Unlock powerful synergies

Margin- or demand-based inventory optimization

PARTS PLANNING + PARTS PRICING

Automatically stock higher-margin and/ or high-demand parts to boost revenue Set up minimum margin levels below which items are no longer stocked in order to reduce the costs of overstocking items with low/negative margins. 

Excess/obsolete stock mitigation

PARTS PLANNING + PARTS PRICING

Quickly create (automated) sales campaigns to clear excess and obsolete stock. Identify low-selling stock and define pricing logic rules to keep adjusting the price until the stock has been cleared.

Seamless parts ordering for planners & technicians

PARTS PLANNING + PARTS PRICING

Planners and technicians can use a single portal to order new parts knowing stock and price information is up-to-date. Enable your team to understand what parts are in stock at what price so they can order the right part quickly, without having to speak to someone.  

Use service history to optimize contracts 

FIELD SERVICE + CONTRACT PRICE

Use data from service history, 360-degree product data, and maintenance records to enhance the accuracy and value of service contracts. Tailor service contracts to the needs of each piece of equipment and each client to provide better service for the customer and more accurate pricing.  

Contract management with pricing 

CONTRACT PRICE + FIELD SERVICE 

Link contracts to the services and products they cover to ensure profitability. Register service plans to specific products so that claims can be assessed in relation to entitlements and policy terms. This data informs the profitability of contracts, helping contract managers develop profitable terms.   

One-stop-shop for dealers placing orders 

DEALER PARTS PLANNING + PRICE

Streamline ordering of any item for dealers to reduce lead times. Dealers normally must use multiple solutions to order out-of-stock products with an OEM. By integrating an OEM parts catalog into Syncron Price, dealers can accelerate the ordering of any part without having to go through multiple steps.  

Unify your data to unlock value 

Grow the value of your aftermarket services

Syncron’s SLM platform stands out by unlocking powerful synergies between individual point solutions to drive incremental ROI. As you integrate each part of your aftermarket business, new synergies become available, and the compound benefits grow exponentially at every level of your business.