References

A selection of our customers – the benefits of Syncron, in their own words

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Volvo Construction Equipment

Improved customer service with a single order interface and a fully automated order process.

"The solution has been well received by the dealers and gives Volvo CE a very flexible delivery process. We now have the possibility to phase in and out new warehouses and move assortment between warehouses."

- Göran Elvenger, Project Leader Single Order Interface

Read Case Study [PDF]


Syncron lifts Volvo CE's service level to 95%. By optimising goods flow and creating transparency the Supply Chain Planner and Volvo Construction Equipment raised end customers satisfaction to 95% in record time.

"The result looks too good to be true."

- Jan Paulsson, Project leader Volvo CE

Read Case Study [PDF]

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With Supply Chain Integration, Metso Minerals managed to significantly reduce working capital in stock and improved the "order to delivery" lead time.

"The most important tasks have been to create central stock control procedures and global transparency. Syncron ties together our systems, reducing the level of capital we have tied up and improving our supply reliability."

- Henri Lehtinen, Manager Global Inventories and Logistics Processes Customer Service, Metso Minerals

Read Case Study [PDF]

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Achieving the correct view of order information and order status whenever or whereever it is needed. Atlas Copco have enhanced customer service and at the same time improved operational efficiency and reduced administrative tasks.

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Global Customer Master at Alfa Laval - Improves Customer Service. The Global Customer Master will ensure that Alfa are relating all data and information to one specific customer, regardless if the customer would have different identities in different applications.

130 000 parts - Syncron secures that the right ones are available.

"The thing I like the most with Syncron is the indepence. The system continously evaluates all parts and decides from a number of criteria how they should be managed."

- Klas Hilding, Alfa laval

Read Case Study [PDF]

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Centralised Procurement Management gives the Plastal Group improved control of purchasing costs and more correct information for working more actively with suppliers.

"With better information we can subsequently reduce purchasing costs in preferential and professional negotiations."

- Karen Togander, Purchasing Manager at Plastal Group AB.

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Accomplishing Order Automation and synchronising order information give among other things full traceability in the order flow.

"Our project is a part of the process of offering additional value and customer benefit in our external relations."

- Mats Norberg, Business Systems Manager at Faiveley Transport

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The single point of interaction for the distribution network made it easy to do business with Dynapac Parts. Which implies one unified global order process.

"Syncron will allow us to better manage our spare parts order process and improve our customer service and order cycle times. It will also allow us to further integrate our supply chain."

- Dan-Åke Tinnert, President of the Parts Division, Dynapac

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Syncron helps Vattenfall's customers to save with electronic invoicing.

"Syncron has helped Vattenfall with technical, training and strategic competence since 1996. They are one of our most strategic business partners in EDI. We are very pleased with Syncron's expertise and their help has made it possible for Vattenfall to become a leader in the power industry with regard to EDI."

- Andreas Eriksson, EDI Product Manager, Vattenfall

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Successful optimisation of the value chain, speeding up the order process by 50% and improving profitability and margins.

"We believe Syncron have an unique product which allows us to, cost-efficiently and swiftly, integrate our business units, customers and suppliers. Integration of business processes, and systems, within and in between companies will be a critical success factor."

- Anders Pettersson, CEO at Trelleborg Wheel Systems

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Darwish Bin Ahmed & Sons

"Creating most favorable customer service levels by optimizing inventory and supply chain operations are the imperative components of our business strategy. Syncron has given us complete direction to fulfill our strategies".

- Abdulla Darwish, Group Managing Director, Darwish Bin Ahmed & Sons
Read more

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Driving forward the art of supply chain management and continous improvement is conidered extremly important to Volkswagen Group UK.