Perfect Order, Happy Customer: Managing the Order-to-Delivery Cycle
The order-to-delivery process plays a critical role in satisfying customer demands, and 2009 is proving to be the time when this has never been more important to weathering the economic downturn. But how can this be achieved effectively when there is such tremendous pressure to reduce cost?
In this report, Aberdeen Group examine the order-to-delivery processes of over 100 companies, and benchmark the best-in-class innovations that companies are successfully using today to manage the key business processes of request for quote, order promising, order capturing, order scheduling and order fulfillment. Companies that operate best-in-class processes are shown to achieve shorter lead times, lower costs, and higher perfect order delivery compared to their peers.
Perfect Order, Happy Customer: Managing the Order-to-Delivery Cycle
Download this valuable report now and learn how companies can excel by streamlining processes, and generating cost and inventory data upfront through utilising order management software like that from Syncron, to decrease the cost and improve the efficiency of your order management cycle.